General Terms and Conditions of Sale

SAS Camping Le Rivage Civraisien, n° RCS : 905 304 267, Route de Roche - 86400 Savigné,

Telephone: 05 17 34 50 02.a


ORDER or RESERVATION or RENTAL: Purchase of Services.

SERVICES : Rental accommodation or pitch.

ACCOMMODATION: Caravans, light leisure accommodation, atypical accommodation, motor homes and tents.


Article 1 - Scope of the general terms and conditions of sale

The present General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or pitches on the Le Rivage Civraisien campsite offered by SAS Camping Le Rivage Civraisien ('the Provider') to non-professional clients ('the Clients or the Customer') on its Internet site


The main characteristics of the Services are presented on the website www.camping-lerivagecivraisien.fr

The Customer is obliged to read them before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

The contact details of the Provider are as follows: Route de Roche, 86400 Savigné.

These terms and conditions apply to the exclusion of all other terms and conditions, including those applicable to other marketing channels for the Services.

These General Terms and Conditions of Sale are accessible at all times on the website and shall prevail, if necessary, over any other version or any other contractual document.

In the absence of proof to the contrary, the data recorded in the Provider's computer system constitutes proof of all transactions concluded with the Client.

In accordance with the French Data Protection Act of 6 January 1978, the Customer has the right to access, rectify and object to all of his personal data at any time by writing to us and providing proof of his identity.

The Customer declares that he/she has read these General Terms and Conditions of Sale and has accepted them by ticking the box provided for this purpose prior to the implementation of the online Order procedure as well as the general terms and conditions of use of the website www.camping-lerivagecivraisien.fr

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the website at the time the Order is placed.


Article 2 - Booking conditions

2.1 Prices and payment

The price of the stays is indicated in euros, including VAT. The client's attention is drawn to the fact that the tourist tax is not included in the price.

For rental reservations: All rentals are nominative and cannot be transferred. The rental becomes effective only with our agreement and after reception of the total amount of the stay and the reservation fees.

In the event of a delay that has not been reported, the accommodation/pitch will become available 1 hour after the arrival date mentioned on the booking contract. After this time, and in the absence of a written message, the reservation will be void and the deposit will be retained by the campsite management.

2.2 Change of reservation

There will be no reduction for late arrivals or early departures.

2.3 Cancellation

Any reservation not paid in accordance with the general conditions of sale will be cancelled. For any cancellation received more than 60 days before the start of the stay, the deposit will be refunded.

In the event of cancellation of the Reservation by the Client after its acceptance by the Provider less than 60 days before the date of the reserved Rental, for any reason whatsoever except force majeure, the deposit paid at the time of the Reservation shall be automatically acquired by the Provider and shall not give rise to any refund.

2.4 Withdrawal

The legal provisions relating to the right of withdrawal in the case of distance selling as set out in the Consumer Code are not applicable to tourist services (Article L.121-20-4 of the Consumer Code).

Thus, for any order of a stay with the campsite, the customer does not benefit from any right of withdrawal.

Article 3 - Course of the stay


3.1 Arrivals and Departures

For rentals: arrivals are from 4pm, departures are before 10am, from Saturday to Saturday

On the campsite: arrivals are from 2pm, departures are before 12 noon, any day of the week

3.2 Security deposit

A deposit of 200 € will be required on arrival to cover any damage to the property, and an additional deposit of 150 € to cover any cleaning costs at the end of the rental period. On your arrival, you will make an inventory of fixtures yourself, which you will hand in to the reception desk on the same day. After your departure, an inventory will be made by us. These two deposits will be returned to you by post within a week of the inventory being carried out after your departure and if your accommodation is returned to us in the same condition as when you arrived. Please provide a stamped envelope with your address. Depending on your choice, they can also be destroyed by the management.

This deposit does not constitute a limit of liability.

3.3 Departure

Any return of the key or release of the pitch after 10 a.m. will result in the invoicing of an additional night. Any extension of the stay must be made at least 24 hours before the planned departure date.

3.4 Animals

Category I and II animals are not allowed inside the campsite. Pets must not be left free, or even locked up in the campsite, in the absence of their owners who are civilly responsible for them. Their behaviour must not be detrimental to the peace, safety and cleanliness of the campsite. They are accepted free of charge if they are kept on a lead and if their needs are collected.

3.5 Rules of Procedure

Internal regulations are displayed at the entrance to the establishment and at reception. The Client is required to read and respect these rules.

Article 4 - Liability

The Campsite declines all responsibility for damage to the camper's equipment caused by the camper/caravanner; insurance for your equipment in terms of civil liability is compulsory (FFCC, ANWB, ADAC...). It is compulsory for the client staying on a pitch or in an accommodation to be insured for civil liability. A certificate of insurance may be requested from the Client before the start of the service.

Article 5 - Disputes

All disputes to which the purchase and sale operations concluded in application of the present general conditions of sale could give rise, concerning both their validity, their interpretation, their execution, their cancellation, their consequences and their consequences and which could not be resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law. The Customer is informed that he may in any event have recourse, in the event of a dispute, to a conventional mediation procedure or any other alternative dispute resolution method. In accordance with the provisions of Article L 612-1 of the Consumer Code, any customer of the campsite has the right to have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute between him and the campsite operator. The contact details of the consumer mediator that the customer can contact are as follows MEDICYS - Centre for mediation and amicable settlement of judicial officers - 73, Boulevard de Clichy, 75009 - Paris "

Article 6 - Image rights

During the Client's stay, the Client may be photographed or filmed for the Provider's advertising purposes. The Client is informed that it is his/her responsibility to inform the Provider in writing, upon arrival at the reception, of his/her opposition to this practice.

Article 7 - Applicable law-Language

These General Terms and Conditions of Sale and the operations arising from them are governed by and subject to French law. The present General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.


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